This week the VCIA Staff met for a daylong meeting at one of our favorite places: Trapp Family Lodge in Stowe, Vermont. And it was a special occasion, as we met for the first time with our two superlative new hires, Ella Stevens, Bookkeeper/Administrator, and Jocelyn Lamb, Accounting Manager. We were placed in the Strauss Meeting Room, and an obligatory recording of The Blue Danube was played!

Since VCIA went fully remote at the end of 2022, we’ve made sure to plan in-person staff gatherings at least once a month in order to build staff chemistry and develop those intangibles that are crucial for a close-knit small staff. This February meeting was all about gearing up for our busy season, when conference registration comes onto the horizon. 87 days until you can register for #VCIA2023, and 171 until the first day of the conference!

Time and time again I’m reminded why our staff is an invaluable asset serving members, stakeholders, and the entire captive industry. Whether it’s the deep institutional knowledge harnessed by our triumvirate Diane Leach, Peggy Companion, and Janice Valgoi, or the ingenuity and creative thinking that our younger staff employ, our staff is versatile and leaves no stone unturned in how we help members and optimize our services.

No other captive domicile or captive association can claim such a robust and effective staff force meeting the needs of its members and expanding its reach. It’s why VCIA is ready to hit full stride as we hit spring (just 31 days!) and gear up for conference preparation and promotion. As always, we’re available to listen to your needs and and provide you the best member experience!